The Bold Brief - Vol. 3, Issue 1

Bold Penguin presents the first installment of The Bold Brief, volume 3 – a recap of recent Bold Penguin innovations, carrier updates, and educational tools. We are thrilled to share these resources as a partner in your success.

The Bold Brief

New carriers added to the Placement Desk, expanding market access

Several carriers have been added to the Bold Penguin Placement Desk, giving agents quicker and easier access to more coverage solutions. The following is a list of the new Placement Desk carriers, enabling agents to grow their book or solve for hard-to-place risks without needing a direct appointment: 

  • New Adaptive
  • New Employers 
  • New Guard 
  • New Nationwide

Click here for a full list of carriers and products available through the Placement Desk. 

What is the Placement Desk?

The Bold Penguin Placement Desk helps independent agents place business with carriers they may not be directly appointed with by providing a channel inside the Terminal. Unlike Market Access, which is built for speed and instant eligibility, the Placement Desk is designed for risks that require appointments and may require underwriting review before binding. The Placement Desk is ideal for more complex opportunities or for risks better suited to national and regional carriers. 

How does the Placement Desk work?

Once you submit a request, you can typically expect an initial acknowledgement within one business day. From there, a Placement Specialist will begin the underwriting review and may reach out if any additional information is required. Timing for bindable quotes and underwriting decisions can vary by carrier and risk complexity. To help us move as quickly as possible, we recommend submitting completed risk information through the Bold Penguin Terminal with at least 10 days of lead time.

For a full list of Placement Desk carriers, click here.

Adaptive’s parametric insurance now available in the Terminal

The Terminal has expanded coverage options through the Bold Penguin Placement Desk, in partnership with Adaptive’s GridProtect parametric power outage coverage. This partnership means agents gain seamless digital access to Adaptive’s coverage solution that provides payment in the event of local power outages and business interruptions. Adaptive’s GridProtect leverages its AI-powered platform to automatically detect an outage, validate it via real-time data, and trigger the claims process automatically. Adaptive is the first parametric insurance carrier to be included in the Bold Penguin platform.

Insurance for community associations available through Berkley MP

The Terminal now offers insurance for condominium, cooperative, homeowners, timeshare, condo/hotel, commercial/professional, or similar associations. View appetite* for Berkley MP’s Directors & Officers (D&O), Employment Practices Liability (EPLI), and Crime products for community associations using the Terminal’s Appetite Search feature. If the risk is in Berkley MP’s initial appetite, simply bridge to their carrier portal to quote and bind. 

*Available in select states. Click here for more information regarding Berkley’s MP full appetite guide.

Bold Penguin webinars

Bi-weekly Terminal tutorial webinars – Every other Thursday at 12:00 p.m. ET

  • All current Bold Penguin users are invited to join our Customer Success team and walk through the Terminal features, review the components of an application in the Terminal, and seek answers to questions in order to get the most out of your subscription. Pre-registration is required and open only to current Bold Penguin customers. Register here.

Coffee with Carlos: Office Hours with Bold Penguin’s Small Commercial Specialist

  • Bold Penguin’s very own Small Commercial Specialist, Carlos Gonzalez-Avila, shares his deep industry expertise as he hosts carrier partners to cover industry trends and answer questions. Current Bold Penguin users are invited to grab a coffee and join Carlos to learn more about:

    • Markel - Friday, March 13th, at 1:00 p.m. ET; Register here.
    • Chubb - Friday, March 20th, at 1:00 p.m. ET; Register here.

Monthly partner webinars

biBerk onboarding webinars 3rd Thursday every month at 1:00 p.m. ET

  • This ongoing series is for agents who have been appointed but have not attended a biBerk onboarding session, or who need a refresher on quoting in the biBerk Service Portal (BSP). New BSP users are required to complete this training within the first 30 days of establishing BSP access to ensure continuous portal accessibility. Register here.

New THREE webinars – 2nd Thursday every month at 1:00 p.m. ET

  • Join us for a new monthly webinar series with THREE, where we discuss and answer questions about their appetite, products, resources, and portal. This webinar is for agents who have a market access appointment with THREE. Register here

Insurance news and trends

Bold Penguin conferences in Spring 2026

Bold Penguin will be waddling to these industry events to connect with old friends and make new connections! 

2025 Year-in-review

Bold Penguin recently published their 2025 Year-in-review, a brief overview of recent accomplishments, momentum, and commitment to being a true partner to carriers and agents, and the small business owners they serve. Click here for highlights from their growth, transformation, brand, and culture. 

Insurance Leadership Podcast features Bold Penguin 

Nicole Farley, Senior Vice President, Chief Insurance Officer at Bold Penguin, joined the Insurance Leadership Podcast for a practical conversation on digital distribution, data-driven decision making, and leading through change. Nicole shared how technology is being used to support agents, why excess and surplus business is growing, and what guardrails matter most as AI becomes more common across insurance.

To see past Bold Brief issues, click here.

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