Learn how to take advantage of our real time events feed inside your organization.

As a technology organization, we take immense pride in making things easier, faster, and better for our customers.
Late last month, we quietly launched a new feature of our Enterprise Terminal: event-based webhooks. Webhooks allow our customers to listen for events in real-time. Whereas many organizations rely on nightly batch processes, we believe a real-time events feed allows for a much better user experience, more accurate analytics, and new capabilities.
An event could be something like a new prospect browsing on your digital storefront, or even a new quote being generated and displayed. These events are intended to provide your organization with a real-time stream of activity.
Common use-cases for the webhooks are:
The real-time nature of the webhooks will enhance the small business owner experience by giving brokers the ability to more quickly tend to their needs. Simply put: webhooks enable agents and brokers to work in real time, as opposed to depending on nightly batch processes. Imagine being able to have an agent call you in minutes, with all of your business details at their fingertips. The agent could simply pick up where you left off—and help you make the best decisions for your small business.
To learn more, please explore our documentation HERE.

Artificial intelligence is rapidly changing the way businesses operate. It’s also transforming the way cybercriminals attack. AI tools help businesses automate workflows, quickly analyze data, and increase overall efficiency. But on the flipside, it can also be used to create threats that are faster and harder to detect than ever before. Cybersecurity Awareness Month is a great time to brush up on how quickly the cybersecurity landscape is changing due to AI and how you can help your business customers stay ahead of the game. For business owners, regardless of size, the risk of a cyberattack is increasing, with potentially catastrophic financial and reputational consequences.

Carla Owens to lead efforts to create a seamless digital wholesale function for Bold Penguin

This month, we feature Brenda Koenig, Bold Penguin’s Chief Partnership and Solutions Officer. Brenda answers questions about strategic partnerships, driving growth, and how to make a relationship last in this month’s edition of our 3 Questions (and a Bonus) series.