Thank you for visiting boldpenguin.com. Please read our Terms of Service and this Privacy Policy carefully, as your use of websites, products or services maintained by Bold Penguin, Inc. (“Bold Penguin”) constitutes agreement to both. If you do not agree with either or all policies, immediately discontinue use of our websites, products, or services.
This Privacy Policy describes the privacy practices of Bold Penguin. It explains when and how we collect visitor or customer information, including Personally Identifiable Information, how such information is used, and the circumstances under which information may be disclosed to others.
Information Collected
Use of Your Information
Accessing, Editing and Removing Your Information
Cookies
Third Party Websites
Third Party Access to Your Information
Release of Your Information for Legal Purposes
Commercial and Non-Commercial Communications
Security Measures
Our Policy Towards Children
Your California Privacy Rights
International Transfer
Amendments
If you are a visitor to a Bold Penguin website (including for purposes of obtaining a free trial) or a Bold Penguin customer who registers or signs into a website maintained by Bold Penguin, we may obtain the following types of information from you or concerning your computer or device, which may include information that can itself be used to identify and contact you:
Bold Penguin may also receive certain information that may be provided by your browser or mobile device, including:
We may use your information to:
In certain cases, users may be able to review and edit the personal information they have provided to us by logging into their account on our websites and editing the account preferences. Although many account changes occur immediately, information may still be stored in your web browser cache. We take no responsibility for stored information in your cache, or locations not readily visible, and disclaim all liability as such. Also, Bold Penguin may, from time to time, retain residual information about you in our backup and/or user database.
We use cookies to remember your preferences. For this reason, it is necessary that you enable cookies in your browser, and you hereby acknowledge that we have informed you of our use of cookies and that you consent to our use of cookies in relation to your computer system.
Websites, products, and services maintained by Bold Penguin may contain links to third party websites, products, or services. These third party websites are not screened for privacy or security by Bold Penguin, and you release us from any liability for the conduct of these third party websites.
Please be aware that this Privacy Policy, and any other policies published by Bold Penguin, including any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to users of our websites or services. Bold Penguin bears no responsibility for the information collected or used by any third party website, including those containing advertising or solicitation requests. Please review the Privacy Policy and terms of service for each site you visit through third party links.
We use third party individuals and organizations, including contractors, web hosting providers, and others, to assist us with the collection, interpretation and use of visitor or user data.
In the course of provisioning or maintaining our website, products or services, we may delegate the authority to collect, access, use, and disseminate your information. For example, our web hosting provider stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website.
With the continued use of Bold Penguin websites, products, or services, you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you further agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying systems. You further agree not to hold us liable for the actions of any of these third parties, even if we we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong.
At times it may become necessary or desirable for Bold Penguin to release your information for legal purposes, such as in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you may have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
By providing your contact information to Bold Penguin Company via our website, products, or services, you waive all rights to file complaints concerning unsolicited email messages from Bold Penguin as by providing such information, you agree to receive communications from us, or anyone else covered under this Privacy Policy. However, you may discontinue receiving certain Commercial communications by notifying Bold Penguin you no longer wish to receive solicitations or information other than for account management purposes. Upon receipt of your request, we will endeavor to remove you from our contact database.
Bold Penguin has implemented reasonable security mechanisms to protect customer and user data that may be maintained on Bold Penguin servers from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, high security public/private keys, encryption on processed data, and SSL encryption to protect transmission of data.
Please keep in mind that no security system is totally impenetrable. Despite our best efforts, it may be possible for third parties to intercept or access customer information. Bold Penguin cannot guarantee the security of your information and you agree to not hold Bold Penguin responsible for unauthorized access.
Our websites, products, and services are not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If you are under 13, do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. If a parent or guardian becomes aware that a child has provided us with personally identifiable information, please contact us at hello@boldpenguin.com. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our servers.
Bold Penguin Company, Inc. permits residents of California to use its services. Therefore, it is our intent to comply with the California Business and Professions Code §§ 22575-22579. If you are a California resident, you may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of these Californian privacy statutes. For CalOPPA compliance, you should presume that Bold Penguin collects electronic information from all visitors. You may contact us at hello@boldpenguin.com for additional details.
Your information may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, Bold Penguin will transfer your Personal Information to the United States and process it there. Your awareness of this Privacy Policy, your by your submission of such information, and continued use of Bold Penguin websites, products, and services represents your agreement to that transfer.
Bold Penguin may update this Privacy Policy from time to time without prior notice. When the policy is updated, we will notify you by email message, publish all changes and ask you to accept the amendments. The continued use of any Bold Penguin website, product or service will constitute your acceptance.
Last Modified: 11/6/2018
This CALIFORNIA PRIVACY POLICY supplements the terms contained in the Privacy Policy of Bold Penguin, Inc. and its subsidiaries (collectively, “we,” “us,” or “our”) and applies only to visitors, users, and all others who reside in the State of California (“consumers” or “you”). Where the terms of the Bold Penguin Privacy Policy conflict with this policy, the California Privacy Policy shall control for those individuals. This policy is maintained to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other laws as applicable. Any terms of art in this policy have the meaning defined in the CCPA.
Information We Collect
Our business collects and uses information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer (“personal information”). The following categories of information have been collected within the last twelve (12) months:
Category A:
Identifiers, which may include: a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
Category B:
California Customer Records personal information categories, such as: a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Personal information does not include:
We obtain the categories of personal information listed in the chart from the following categories of sources:
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
Bold Penguin will not collect additional categories of personal information or use the personal information we collected for substantially different or incompatible purposes without providing you notice through this policy.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for anything other than performance of the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have sold personal information only for the exclusive purpose of connecting you with a business partner capable of fulfilling your request for a commercial insurance quote.
Your Rights and Choices
The CCPA provides California residents with specific rights. This section describes those rights and explains how to exercise them.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about the collection and use of your personal information over the past 12 months by completing this form, calling us at (614)-699-2114 or sending us a request at info@boldpenguin.com. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions, by completing this form, calling us at (614)-699-2114 or sending us a request at info@boldpenguin.com. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Sale of Personal Information Rights
You have the right to request that we not sell your personal information that we collected from you by completing this form, calling us at (614)-699-2114 or sending us a request at info@boldpenguin.com. Once we receive and confirm your verifiable consumer request, we will not sell your personal information on our platform.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
Our goal is to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option, provided we have valid deliverable addresses for either method. Any disclosures we provide will only address the 12-month period preceding the verifiable consumer request's receipt. In our response, we may also explain the reasons why a request cannot be executed, if applicable. For data portability requests, we will use an ASCII text file or other suitable means to provide your personal information that is readily useable and should allow you to move the information from one entity to another.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or entirely unfounded. If we determine that the request warrants a fee, we will tell you why and provide you with the costs before the request is executed.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to this Privacy Policy
We reserve the right to amend this California Privacy Policy at our discretion and at any time.
Contact Information
If you have any questions or comments about this policy, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA, please contact us and complete this form.
Last Modified: 1/6/2020